College of Administration and Economics

Academic & Scientific Degrees
Degree	Bachelor	Master	PhD
University Name	Sulaimani Polytechnic University	University Technology Malaysia	Universiti Tun Hussein Onn Malaysia
Degree granting country	Iraq	Malaysia	Malaysia
Date of acquiring degree	2009	2014	2020
Title of Master Thesis	The Influence of Technology Acceptance Model on Behavioral Intention to Use Internet Banking System
*Specialization*	Marketing
*Title of PhD Dissertation*	The Influence of Service Marketing Mix And Umrah Service Quality on Customer Satisfaction And Customer Loyalty Towards Umrah Travel Agents In Malaysia
*Specialization*	Marketing

Scientific Researches
Date	Place of Publication	Research title
9/07/2021	Environmental Technology & Innovation Impact factor (5.263)	The effects on service value and customer retention by integrating after sale service into the traditional marketing mix model of clothing store brands in China
6/04/2021	Environmental Technology & Innovation Impact factor (5.263)	The effect of environmental justice on social sustainability: a case study of Budi Gandaki Hydropower in Nepal
12/11/2020	PLOS ONE Impact factor (3.12)	Let’s make it better: An updated model interpreting international student satisfaction in China based on PLS-SEM approach

Teaching Expertise
From	To	Scientific Title	University Name	Given(taught)Subject Materials
2009	2011		Erbil Polytechnic University	- Principle of management; Marketing
2014	2016	Assistant Lecture	Erbil Polytechnic University	Human Resource Management; Organizational Theory; Marketing
2020	2021	Lecture	Erbil Polytechnic University	Business Administration Principles; Managerial Correspondence